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var(--line);background:#fff;border-radius:12px;align-items:center;gap:14px;padding:15px;display:flex}.history-current{background:var(--green);color:#fff;justify-content:space-between}.history-current span{color:#c9ddd7;font-size:11px}.history-list>div>span:nth-child(2){flex:1}.history-list strong,.history-list small{display:block}.history-list small{color:var(--muted);margin-top:3px;font-size:10px}.history-list button{border:1px solid var(--green);color:var(--green);cursor:pointer;background:#fff;border-radius:8px;padding:7px 10px;font-size:11px}.version-dot{background:var(--mint);width:36px;height:36px;color:var(--green);border-radius:50%;place-items:center;font-size:11px;font-weight:900;display:grid}@media(max-width:900px){.admin-shell{grid-template-columns:1fr}.admin-sidebar{flex-direction:row;align-items:center;height:auto;padding:12px 14px;position:static;overflow:auto}.admin-brand{border:0;padding:0}.admin-brand span:last-child,.admin-user{display:none}.admin-sidebar nav{white-space:nowrap;margin:0 0 0 16px;display:flex}.admin-main{padding:24px 16px 60px}.admin-main>header{align-items:flex-start}.dashboard,.editor-layout,.fault-editor .editor-layout{grid-template-columns:1fr}.item-list{max-height:260px}.field-grid{grid-template-columns:1fr}.step-edit{grid-template-columns:32px 1fr}.step-edit>textarea,.step-edit>input,.step-edit>textarea:nth-of-type(n+2){grid-column:2}.video-form{grid-template-columns:32px 1fr}.video-form>.danger{grid-column:2;justify-self:start}.save-area span{display:none}}.unified-results{max-height:420px}.unified-results button{grid-template-columns:48px minmax(0,1fr) 20px;padding:13px 14px;display:grid}.unified-results .result-kind{border-radius:999px;place-items:center;width:42px;height:25px;font-size:10px;font-weight:900;display:grid}.result-kind.model{color:var(--green);background:#e6efe9}.result-kind.fault{color:#9b5315;background:#fff0df}.page-heading.compact{align-items:center}.outline-button{border:1px solid var(--green);color:var(--green);cursor:pointer;background:#fff;border-radius:10px;padding:10px 14px;font-size:12px;font-weight:800}.new-guide{max-width:1480px}.diagnostic-workspace{grid-template-columns:240px minmax(390px,1fr) 370px;align-items:start;gap:16px;display:grid}.context-panel,.focus-card,.workorder-panel{border:1px solid var(--line);background:#fff;border-radius:18px;padding:20px}.context-panel,.workorder-panel{position:sticky;top:104px}.context-panel h2,.workorder-panel h2{margin:12px 0 7px;font-size:20px}.context-panel>p{color:var(--muted);margin:0 0 18px;font-size:13px}.progress-line{background:#e8ece8;border-radius:9px;height:6px;overflow:hidden}.progress-line i{background:var(--orange);border-radius:inherit;height:100%;transition:all .25s;display:block}.context-panel>small{color:var(--muted);margin-top:7px;font-size:10px;display:block}.trail-list{gap:8px;margin:20px 0;display:grid}.trail-list>div{grid-template-columns:22px 1fr;align-items:start;gap:8px;display:grid}.trail-list span{background:var(--mint);width:20px;height:20px;color:var(--green);border-radius:50%;place-items:center;font-size:10px;font-weight:900;display:grid}.trail-list p{color:#46514e;margin:1px 0;font-size:11px;line-height:1.55}.text-button{color:var(--green);cursor:pointer;background:0 0;border:0;margin-right:12px;padding:6px 0;font-size:11px;text-decoration:underline}.focus-card{border-top:5px solid var(--green);flex-direction:column;min-height:420px;padding:30px;display:flex;box-shadow:0 18px 50px #23342f12}.focus-card.final.green{background:#f8fcf9;border-top-color:#2e886d}.focus-card.final.orange{border-top-color:var(--orange);background:#fffbf6}.focus-card.final.red{border-top-color:var(--red);background:#fff9f8}.focus-meta{color:var(--muted);letter-spacing:.08em;justify-content:space-between;align-items:center;font-size:11px;font-weight:800;display:flex}.focus-meta b{color:var(--green);font-size:12px}.focus-card>h2{margin:54px 0 15px;font-family:Georgia,Songti SC,serif;font-size:32px;line-height:1.5}.focus-card .next-hint{color:var(--muted);background:#f2f5f2;border-radius:10px;padding:12px;font-size:12px;line-height:1.6}.focus-card>img{object-fit:contain;border-radius:12px;max-width:100%;max-height:260px}.diagnostic-actions{grid-template-columns:1fr 1fr;gap:10px;margin-top:auto;padding-top:34px;display:grid}.diagnostic-actions button,.workorder-actions button{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:11px;min-height:44px;padding:10px 12px;font-size:12px;font-weight:800}.diagnostic-actions .primary-action,.workorder-actions .primary-action{border-color:var(--green);background:var(--green);color:#fff}.selected-conclusion{border-radius:12px;margin-top:14px;padding:13px;font-size:12px}.selected-conclusion.green{color:#1d6b55;background:#e7f3ed}.selected-conclusion.orange{color:#945216;background:#fff0df}.selected-conclusion.red{color:#9b312a;background:#fdebea}.selected-conclusion 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var(--line);background:#fff;border-radius:9px;align-items:center;display:flex;overflow:hidden}.parts-picker section.selected{border-color:var(--orange);background:#fff9f2}.parts-picker section>button{cursor:pointer;background:0 0;border:0;padding:7px 8px;font-size:10px}.parts-picker section>span{border-left:1px solid var(--line);align-items:center;display:flex}.parts-picker section>span button{cursor:pointer;background:#f5f4ef;border:0;padding:7px 6px}.parts-picker section>span b{text-align:center;min-width:20px;font-size:10px}.parts-picker>input{border:1px solid var(--line);border-radius:9px;outline:none;width:100%;margin-top:8px;padding:9px 10px;font-size:11px}.workorder-text textarea{resize:vertical;border:1px solid var(--line);background:#fbfcfa;border-radius:10px;outline:none;width:100%;padding:11px;font:11px/1.7 Microsoft YaHei,sans-serif}.workorder-text textarea:focus,.parts-picker>input:focus{border-color:var(--green)}.workorder-actions{gap:8px;display:flex}.workorder-actions .primary-action{flex:1}.workorder-actions button:disabled{opacity:.5;cursor:default}.expanded-flow{gap:10px;max-width:760px;margin:30px auto 0;display:grid}.section-title{text-align:center;margin:20px 0}.section-title h2{margin:9px 0;font-family:Georgia,Songti SC,serif;font-size:28px}.expanded-flow .step-card.active{border-color:var(--orange);box-shadow:0 8px 24px #f09a451f}.settings-editor{grid-template-columns:minmax(280px,.75fr) minmax(460px,1.25fr);align-items:start;gap:18px;display:grid}.settings-card:last-child{grid-column:1/-1}.form-help{color:var(--muted);margin:-7px 0 18px;font-size:11px;line-height:1.7}.template-field textarea{resize:vertical;font-family:Microsoft YaHei,sans-serif;line-height:1.7}@media(max-width:1180px){.diagnostic-workspace{grid-template-columns:210px minmax(360px,1fr) 330px}.new-guide{padding-inline:16px}}@media(max-width:980px){.diagnostic-workspace{grid-template-columns:1fr 340px}.context-panel{grid-column:1/-1;position:static}.workorder-panel{position:static}.settings-editor{grid-template-columns:1fr}.settings-card:last-child{grid-column:auto}}@media(max-width:760px){.unified-results button{grid-template-columns:44px minmax(0,1fr) 16px}.diagnostic-workspace{grid-template-columns:1fr}.focus-card{min-height:360px;padding:22px}.focus-card>h2{margin-top:38px;font-size:26px}.diagnostic-actions{grid-template-columns:1fr}.page-heading.compact{display:block}.page-heading.compact .outline-button{margin-top:16px}.context-panel,.workorder-panel{position:static}.choice-row,.solution-grid{grid-template-columns:1fr 1fr}.settings-editor{grid-template-columns:1fr}}:root{--brand-blue:#0868ce;--brand-red:#df332d;--brand-black:#211715}.topbar{background:#fffffff0;border-bottom-color:#e4e8e5;height:92px;box-shadow:0 4px 24px #17202209}.brand-lockup{align-items:center;gap:14px;min-width:0;display:inline-flex}.brand-lockup img{object-fit:contain;width:190px;height:44px;display:block}.brand-lockup small{color:#56615e;white-space:nowrap;letter-spacing:.03em;border-left:1px solid #cfd6d2;padding-left:14px;font-size:12px;font-weight:700}.brand-symbol{background:#fff;border:1px solid #dfe5e2;border-radius:11px;width:42px;height:42px;display:inline-block;position:relative;overflow:hidden;box-shadow:0 5px 14px #0868ce1f}.brand-symbol i{background:var(--brand-blue);width:21px;height:29px;position:absolute;top:6px;right:7px}.brand-symbol b{background:var(--brand-blue);width:3px;height:29px;position:absolute;top:6px;left:7px}.hero-copy{padding-left:23px;position:relative}.hero-copy:before{content:"";background:linear-gradient(var(--brand-blue) 0 58%,var(--brand-red) 58%);border-radius:5px;width:4px;height:88px;position:absolute;top:4px;left:0}.hero-copy h1{letter-spacing:-.035em}.search-panel{border-top:4px solid var(--brand-blue);box-shadow:0 28px 75px #19302a1c}.search-panel:after{content:"HOoeasy · CUSTOMER CARE";color:#a1aaa7;letter-spacing:.14em;font-size:8px;font-weight:800;position:absolute;top:19px;right:26px}.search-panel>label{padding-top:8px}.eyebrow:before{background:var(--brand-blue)}.unified-results button{grid-template-columns:46px minmax(0,1fr) 18px}.unified-results .result-kind{width:38px}.unified-results .fault-line-icon{margin-left:0}.fault-card{border-radius:17px;min-height:96px;padding:17px 18px}.fault-card:hover{border-color:var(--brand-blue);box-shadow:0 14px 32px #0868ce17}.fault-card>b{color:var(--brand-blue)}.fault-card>span:nth-child(2){flex:1}.fault-index{display:none}.fault-line-icon{--icon:#176254;width:48px;height:48px;color:var(--icon);background:#f2f7f4;border:1px solid #d9e4df;border-radius:15px;flex:none;display:inline-block;position:relative}.fault-line-icon.compact{border-radius:11px;width:36px;height:36px}.fault-line-icon i,.fault-line-icon b,.fault-line-icon em{box-sizing:border-box;color:inherit;display:block;position:absolute}.fault-line-icon.lift i{background:currentColor;width:20px;height:2px;top:9px;left:13px}.fault-line-icon.lift i:after{content:"";background:currentColor;width:2px;height:15px;position:absolute;top:0;left:9px}.fault-line-icon.lift b{border:2px solid;border-radius:2px;width:26px;height:11px;top:24px;left:10px}.fault-line-icon.lift b:before,.fault-line-icon.lift b:after{content:"";background:currentColor;width:2px;height:8px;position:absolute;top:-7px}.fault-line-icon.lift b:before{left:5px}.fault-line-icon.lift b:after{right:5px}.fault-line-icon.light i{border:2px solid;border-radius:50% 50% 43% 43%;width:18px;height:20px;top:9px;left:14px}.fault-line-icon.light b{background:currentColor;width:10px;height:2px;top:31px;left:18px;box-shadow:0 4px}.fault-line-icon.light em{background:currentColor;width:2px;height:4px;top:3px;left:22px;box-shadow:-13px 10px,13px 10px}.fault-line-icon.remote i{border:2px solid;border-radius:7px;width:19px;height:34px;top:7px;left:14px}.fault-line-icon.remote b{border:1.8px solid;border-radius:50%;width:5px;height:5px;top:13px;left:21px;box-shadow:-4px 10px 0 -1px,4px 10px 0 -1px}.fault-line-icon.remote em{background:currentColor;width:9px;height:2px;bottom:9px;left:19px}.fault-line-icon.heat i{border:2px solid;border-radius:50%;width:23px;height:19px;top:13px;left:12px}.fault-line-icon.heat i:after{content:"";border:2px solid;border-radius:50%;width:7px;height:7px;position:absolute;top:5px;left:6px}.fault-line-icon.heat b{background:currentColor;width:2px;height:7px;top:4px;left:22px;box-shadow:-9px 4px,9px 4px}.fault-line-icon.heat em{border-left:2px solid;border-radius:50%;width:4px;height:7px;bottom:6px;left:21px}.fault-line-icon.sound i{border:2px solid;border-right:0;border-radius:2px;width:9px;height:12px;top:19px;left:10px}.fault-line-icon.sound i:after{content:"";border:10px solid #0000;border-left:0;border-right-color:currentColor;position:absolute;top:-6px;left:7px}.fault-line-icon.sound b{border:2px solid;border-left:0;border-radius:0 50% 50% 0;width:9px;height:18px;top:15px;left:27px}.fault-line-icon.sound em{opacity:.5;border:2px solid;border-left:0;border-radius:0 50% 50% 0;width:10px;height:26px;top:11px;left:30px}.fault-line-icon.power i{border:2px solid;border-top-color:#0000;border-radius:50%;width:24px;height:24px;top:11px;left:12px}.fault-line-icon.power b{background:currentColor;border-radius:3px;width:3px;height:15px;top:7px;left:22px}.fault-line-icon.power em{opacity:.35;background:currentColor;width:9px;height:2px;top:26px;left:19px;transform:rotate(45deg)}.fault-line-icon.video i{border:2px solid;border-radius:5px;width:26px;height:21px;top:13px;left:10px}.fault-line-icon.video b{border:5px solid #0000;border-left:8px solid;top:20px;left:21px}.fault-line-icon.tool i{border:2px solid;border-radius:5px;width:5px;height:29px;top:9px;left:21px;transform:rotate(43deg)}.fault-line-icon.tool b{background:#f2f7f4;border:2px solid;border-radius:50%;width:13px;height:13px;top:9px;left:12px}.fault-line-icon.tool em{border:2px solid;border-radius:50%;width:7px;height:7px;bottom:8px;right:9px}.fault-line-icon.compact i,.fault-line-icon.compact b,.fault-line-icon.compact em{transform-origin:50%;transform:scale(.76)}.fault-line-icon.compact.tool i{transform:rotate(43deg)scale(.76)}.video-cover{color:var(--green);background:linear-gradient(145deg,#edf4f0,#dfeae5)}.video-cover .fault-line-icon{background:#fff;border-radius:20px;width:64px;height:64px;transform:scale(1.2)}.focus-card{border-top-color:var(--brand-blue)}.focus-meta b,.fault-card>b{color:var(--brand-blue)}.admin-gate>form>.brand-lockup{flex-direction:column;gap:6px;margin:0 auto 20px;display:flex}.admin-gate>form>.brand-lockup img{width:238px;height:50px}.admin-gate>form>.brand-lockup small{letter-spacing:.12em;text-transform:uppercase;border:0;padding:0;font-size:9px}.admin-sidebar{background:#153f37}.admin-brand{background:#fff;border:0;border-radius:13px;padding:12px 12px 10px;display:block}.admin-brand .brand-lockup{display:block}.admin-brand .brand-lockup img{width:178px;height:37px}.admin-brand .brand-lockup small{color:#67716e;letter-spacing:.08em;border:0;padding:5px 0 0;font-size:9px;display:block}.admin-sidebar nav{margin-top:20px}.admin-fault-name{align-items:center;gap:9px;display:flex!important}.admin-fault-name strong{min-width:0}.item-list.faults>button{padding:11px 13px}.admin-main>header{border-top:3px solid var(--brand-blue);padding-top:20px}.admin-main>header:after{content:"";position:absolute}@media(max-width:900px){.admin-brand{padding:5px 8px}.admin-brand .brand-lockup img{width:118px;height:28px}.admin-brand .brand-lockup small{display:none}}@media(max-width:760px){.topbar{height:74px}.brand-lockup img{width:130px;height:34px}.brand-lockup small{display:none}.hero-copy{padding-left:17px}.hero-copy:before{height:64px}.search-panel:after{display:none}.fault-card{min-height:86px}.fault-line-icon{width:42px;height:42px;margin:-3px;transform:scale(.9)}.unified-results .fault-line-icon{margin-left:-2px}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}